FAQ

General Inquiries

What is FireIron?

FireIron is the world’s only golf club peer-to-peer marketplace.  We make it easy and economical to rent golf clubs from other golfers. Beginner and experienced golfers alike can benefit from our unique service by having a simplified way to get access to golf clubs at any location.

How does FireIron work?

Our platform lets you search, rent, play, and return your clubs in a streamlined manner.  Simply enter your location to see fellow golf enthusiasts that offer their clubs for rent.

Is it free to register for an account?

Yes! Completely free to become a user in our community.

Where does FireIron currently offer their services?

We are currently growing the game in the South Florida and Pittsburgh markets. If you’d like to see us in your city, please send us a message from our “Contact Us” section and let us know!

Why use FireIron?

Going on a business trip and don’t want to lug your clubs with you? Don’t want to pay the expensive shipping fees to get your clubs out to your out of town trip? We don’t blame you. FireIron makes it quick, simple, and economical to find clubs.

What can I expect from FireIron in the future?

FireIron is constantly striving to improve the game of golf for all. In addition to our club rental service, FireIron has plans to offer our users more services to grow the game we love. We want to offer our services across the United States to really make an impact in the golf community. Stay tuned for more.

How do I stay up to date with FireIron?

Visit our website or subscribe to our mailing list to be the first to know any big news. We are also active on social media. Find us on Facebook, Instagram, and Twitter to see what we are up to.

What happens if I have a problem with FireIron’s services?

FireIron is all about customer service. Our team will solve any issues you may have with our services. We want to hear from you if you experience any problems with our app, payment processing, peer to peer interaction, or equipment. Contact our customer service team with any concerns.

Are rentals insured?

Absolutely! We know that accidents happen, one of the best features of FireIron is that we insure all rentals up to $250 so you can have peace of mind as a lister and a renter!

How can I close my FireIron account?

We’d hate to see you go! But, accounts can be closed by using the “Contact Us” page.

For Renters

How do I get my clubs? How do I return my clubs?

Once you use our app to place a club rental, you can coordinate with the other user via our in-app messaging to choose a convenient location to make the exchange.  After your round, you simply coordinate again with the other user to return the clubs.  It’s that easy.

Are there any fees associated with renting clubs?

We charge a nominal fee of $5 on top of the rental price. This fee is to pay for our service and to insure your rental. Our insurance will cover any damage to the clubs so you’re not on the hook!

For Listers

How do I make my clubs available to rent?

Got an old set of clubs sitting in the closet collecting dust? FireIron allows your old sticks to make you money. Our easy to use app lets you offer your clubs for rent. Sign up and choose the “Post A Listing” feature on the homepage.

What are the fees to list my clubs?

FireIron does not charge any listing fees for a normal listing! Our payment terminal will charge a very nominal fee of 1.5% on the payout after your clubs are rented.

How do I get my clubs to be featured on the homepage?

Use our “Contact Us” page to let us know you’re interested in featuring your clubs.

What if my clubs are damaged during the rental?

Great news, each rental is insured up to $250! Hopefully, this won’t happen, but, if damage occurs please use the “Contact Us” page to let us know what happened, and a Customer Service Representative will instruct you on how to file a claim.

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